Milnor's Applications Engineering Department offers comprehensive laundry solutions that cater to each customers' unique needs. Supervisor Damian Manning, pictured bottom right, offers an inside look at his department's responsibilities and extends his gratitude to new, existing, and potential customers in his message below:

"At Milnor, we take pride in offering comprehensive solutions that cater to our customers' needs from the initial stages of a project to its final installation. As the head of the Laundry Engineering Department, it gives me great pleasure to highlight the pivotal role our department plays in ensuring the seamless execution of projects from conception to completion.

Our department is entrusted with the critical task of sizing laundry equipment for both potential and existing customers. We meticulously analyze the requirements and specifications provided by our clients, leveraging our expertise to recommend the most suitable equipment tailored to their needs. Through rigorous evaluation and precise calculations, we ensure that our recommendations align perfectly with the demands of each project.

Once the equipment is sized, our skilled applications engineering team springs into action to create comprehensive layouts in both 2D and 3D formats. These meticulously crafted layouts not only provide our customers with a clear visualization of the proposed installation but also serve as invaluable blueprints for the implementation phase.

Moreover, we understand the importance of transparency and accountability in our dealings. Therefore, we compile and provide detailed utility consumption data to our customers, enabling them to make informed decisions regarding the operational requirements of our equipment. This transparency fosters trust and confidence in our solutions, setting the stage for successful collaborations.

In collaboration with our certified dealers, we ensure that our customers receive prompt and accurate quotations, complete with additional installation services as required. Our dealers act as trusted partners, providing invaluable support and expertise to complement our offerings and deliver holistic solutions to our customers.

Furthermore, our commitment to excellence extends beyond the initial sale. Our dedicated Order Entry team meticulously processes incoming orders, ensuring accuracy and efficiency at every step. From order entry to fulfillment, we leave no stone unturned in ensuring that our customers' requirements are met with precision and professionalism.

In conclusion, our Applications Engineering Department stands as a beacon of excellence, guiding projects from inception to installation with unwavering dedication and expertise. We are committed to exceeding expectations and delivering unparalleled value to our customers at every stage of their journey with us.

Thank you for entrusting us with your projects, and we look forward to the opportunity to serve you soon!"

02/15/2024